About: Musgrove Park Hospital

As the previous reviewer - I was sent to Musgrove by my GP and kept overnight in dreadful pain. The next day after a two minute discussion from the staff to the consultant and a two minute examination. I was told that they didn't now what was wrong and it was just something that happened sometimes. No taking my abnormal urine results into consideration. Hence discharged. I couldn't walk due to awful pain but I was expected to get myself across the whole hospital to reception to phone a taxi myself. After speaking to a sympathetic nurse she arranged a porter and wheelchair to get me to where I needed to go however I was dropped off in the incorrect place. Thanks to another kind member of staff I eventually got where I needed to go. I'm now home no better and feeling exactly the same - in dreadful pain and no fluids or food for four days. Whatever happens I will NOT be going to Musgrove again as the experience was awful. To be fair the nursing staff were very kind during my short stay until I was discharged. Why no scans ect - saving money?

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Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read about your concerns regarding your visit to Musgrove Park Hospital. Please would you like to contact us at the hospital so that we can help you. Please telephone: 01823 343536 or email pals@tst.nhs.uk Lucille Hoose PALS & Complaints Lead, Patient Experience Department

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