"Outstanding care in A&E"

About: Manchester Royal Infirmary

I went to A&E with severe back pain on 20th may 2014, the reception staff were very friendly and within minutes I was seen by a triage nurse. She passed me to another nurse to take bloods urine samples etc. Within 10 mins I saw the GP he gave me a thorough examination and sent me to X-ray, turned out I had 3 large kidney stones. The whole attitude of the A&E staff was fantastic, I can't thank them enough. Just waiting for urology now.

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care this month at the A&E. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the level of care and health service your received was fantastic and met your expectations. I can assure you that we have passed on your thoughts to the A&E Manager and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust