"Exhausted after 10 day hospital stay"

About: Solihull Hospital

(as a relative),

I would like to thank the nursing staff on ward 10 for the professional care given to my wife in her 10 day stay on the ward, although I don't think she was ready to be discharged.

The Doctors gave no information as to any follow up treatment, diet, etc. One junior doctor had 76 patients to check on over the weekend, surely he could not cope with such a huge work load.

Two major requirements for patient recovery are sleep and good food. I'm afraid my wife had neither in her 10 day stay in hospital she came home totally exhausted.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Bluenose 65

Thank you for taking the time and trouble to email Patient Opinion website about your wife's experience at Heartlands Hospital. I am so sorry to read your wife’s experience and I have forwarded your email onto the matron to start an investigation.

Could I please ask if you can call me on 0121 424 0808 or email iona.belgrove@heartofengland.nhs.uk,so that we can discuss your case further?

Best wishes


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