"an appauling way to treat patients"

About: Stepping Hill Hospital

My 67 year old Mother was recently taken into Stepping Hill Hospital as an emergency after suffering a sudden onset of extreme pain in her groin. She had already been told by her GP that she had a hernia and had twice been scheduled for surgery at the hospital only to have both operations cancelled. The doctors who treated her were awful. My mother was told she did not have a hernia, was made to feel like she was causing a fuss and that basically there was nothing they could do other than send her to a pain clinic so she could have injections so she could live with the pain! On leaving she was given a discharge letter that stated she did have a hernia and after going to see her GP has also been told that the Hospital found she had an infection that they never even mentioned. As a result she is now going to go private to have her 'non-existant' hernia repaired by people who might actually treat her with some degree of repect and dignity I am DISGUSTED at the way she has been treated by this hospital and I will make sure she never goes back there again!

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Response from Stepping Hill Hospital

I am sorry to read about your mother's experience and would welcome the opportunity to investigate further. Please contact the Patient and Customer Service department by writing to us or by emailing PCS@stockport.nhs.uk.

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