"On New Years Day, we took my husband ..."

About: The Whittington Hospital

(as the patient),

What I liked

On New Years Day, we took my husband Graham to New Whittington A&E with a chest infection and shortness of breath. I felt very apprehensive as I had heard so many tales about hospitals in UK and besides we were due to fly back home in two days'. I needn't have worried; he was seen to straight away not even five minutes' wait from registration. All the doctors, nurses etc on that particular morning at emergency section showed nothing but sheer caring and utmost dedication.

My husband was hospitalized for 6 days in Reckits ward, and all the staff in the ward were absolutely marvellous. They were there when my son and I panicked and wanted to know more. Our special thanks to the house doctor, so down to earth and helpful, and to the wonderful staff nurse who was so caring and thoughtful, managing to relieve us of our fears and worries, and last but not the least to the ward's chest nurse who was also so very helpful and dedicated.

I have been singing New Whittington's praises ever since. We have a state-of-the-art, newly built hospital in my country, however, it just shows you that it is that little bit of extra effort showing how really caring staff are, that really matters.

I had heard good words from my son when he admitted his new-born child and wife there in February. Now I have seen it for myself!

Well done N W hospital, you have teams to be really proud of.

Story from NHS Choices

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Response from The Whittington Hospital

Thank you very much for letting us know of your husband's excellent treatment at the Whittington in January. We are so pleased that the care he received on Reckitt ward was so good and hope he has continued to make a steady recovery.

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