"Care on maternity/delivery wards"

About: Royal Albert Edward Infirmary

So glad I am able to leave a review as the staff during the arrival of my second child was fantastic. Every member of staff, despite clearly being rushed off their feet, showed us nothing but the best care and attention. Every question we asked was answered respectfully and in as much detail as we needed to understand what was going on. The staff created a lovely, happy atmosphere. My husband and I cannot thank the staff enough.

Story from NHS Choices

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you very much for taking the time to post your kind comments and positive feedback following the birth of your baby. Particularly at what I am sure is such a busy time for you and your family. It will be a pleasure to share your comments with the staff on the Maternity Ward and the Delivery Suite.

May I also extend our best wishes to you and your family on this very happy occasion.

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