"Nothing at all"

About: Royal Blackburn Hospital

(as the patient),

What I liked

Nothing at all

What could be improved


Anything else?

I was told to stop taking my 'Blood Thinning' tablets 3 weeks before my appointment for Day Surgery.

My appointment was cancelled the day before the operation. I tried ringing the hospital for a further 2 days to try and find out whether or not i was to start taking my tablets again. I was told to start taking the tablets until another appointment was made.

I had been taking my tablets for 5 days when i got a new appointment and was told to stop taking them again.

I actually got into the hospital before this appointment was cancelled! I'm still not taking my tablets and my third appointment for my operation is at the end of the month.

I am over 70 and deserve better than this.

The management/admin are completely useless at this hospital, even making a complaint is hard work...

Just for the record, a nurse at the hospital told me to make an 'Oficial Complaint' as they are tired of telling people that their operations have been cancelled!!!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››