"spent 11 days in SCBU with my ..."

About: Pilgrim Hospital

(as the patient),

What I liked

spent 11 days in SCBU with my baby the parent rooms are fantastic and the staff very friendly and helpful to a new mum and dad who were totally bewildered

What could be improved

labour ward was dirty - i had a high risk pregnancy and was in and out for assessment alot i was disgusted to find blood that was splattered on the inside of a toilet door was still there 2 weeks later when i returned very worrying considering people give birth in the rooms ajoining!

I had a very bad birth and was poorly afterwards there were never enough staff when i was there to look after me properly, i was left with a full catheter bag and had my first meal after c section 3 hours later than i should have because no one realise because they were too busy! The midwives were running around like headless chickens trying to make the best of a bad lot.

One night on SCBU there was a staff shortage and they were one below the accepted minimum staffing level, i sat with my daughter that night as i was terrified they would be too busy to care for her properly

Anything else?

I will be seriously considering going to another hospital for my next baby as i cannot bear to think about what it will be like next time

Story from NHS Choices

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