"let down badly."

About: Princess Royal University Hospital (Orpington)

My son had a op 5 weeks a go has been in pain ever since. Been back to gp, out of hours doctor and a and e to be told 3 different things. Now his so I'll he passed out 3 time today and cut his head open. Lovely paramedics came and took him. They were told to leave him in corridor which they said no to. He has been there 3 hours and now been told its a 3 hour wait from now to see doctor. No one has done anything to cut on his head, all the have done is taken bloods which they done 2 days ago when he was last there! If a hospital can't help you where do you go?.

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Response from Princess Royal University Hospital

We are concerned to hear about your experience at The Princess Royal University Hospital Emergency Department. If you would like to discuss yout concerns with our Patient Advice and Liaison Service (PALS) please contact them at kch-tr.PALSkent@nhs.net or phone 01689 863 252.

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