About: Hull Royal Infirmary

My Mum, who suffers with Parkinsons had an issue ( we have since found out was to do with her medication) where she had become delusional and started seeing things that were not there. She thought people were trying to kill her. She spent the most dredful month in Hull Royal Infirmary. For the first week she was told she was dehydrated (she was not). She was visited by a few doctors none of them diagnosed this as a side affect of her parkinsons medication. Not only that since reading on the interenet this is regarded as fairly common with this parkinsons medication. My mum was left in a room on her own like a prison cell no one to talk to apart from the visions in her head. This started to make my mum worse. But after 4 weeks we were told my mum had improved and was discharged. She had not improved, and this was sadly proven 2 weeks kater when she walked out of the house and went missing. Dazed and confued she was found by a search and rescue helicopter a mile from home stuck in a woodland in the middle of a bramble bush cut to shreds. There were over 100 people actively involved in the search for my mum costing tens of thousands of pound, just so the hospital could save a few hundred. She was stuck there for at least 4 hours. The hospital has caused my family a lot of distress the staff do not have a clue how deal with some issues. Since this incident my mum was taken to a mental health unit at castle hill. There she was quickly diagnosed, the medication which was causing the problem was reduced and a new medication started. This should have been done at Hull Royal or if they could not solve the problem she should have been moved to the unit at castle hill, she should not have been sent home. If my mum had not been found she could have died. Hull Royal is a disgrace.

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for placing your posting that has appeared on the NHS Choices website yesterday. We are sorry to read your comments and of the distress you and your family experienced when your mother was unwell recently. We would very much like to investigate the concerns you have raised and would be grateful if you could telephone our Patient Advice and Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk so that we can take more details. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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