About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham B15 2WB
Posted by M*******2
Went to A&E following a spinal operation on Monday 12th because my pain had worsened had had new symptoms . Triage sister was marvellous very professional and helpful got me through straight away . The nursing Auxillary who did my ops was again fantastic very informative and helpful ,the general A& E doctor was great listened to me and treated me with respect . Along came the registrar, the rudest person I have ever met . They would not listen to me kept speaking over me ,did not treat me with dignity or respect and kept raising their voice . Anything I was trying to tell them was dismissed . To cut a long story short they sent me home in as much pain as I was before my operation and the operation should have cured this .i was very upset and very worried because nothing was done to help me . I am still in agony but too scared to come back . This person needs a lesson in cares ,compassion ,accountability,respect ,enthusiasm ,and sympathy.