"My experience of the A&E Dept and Ward 3 AMU"

I had a potentially life-threatening emergency and so my experience involved both AE and AMU. Throughout my brief admission, I was treated with privacy and dignity and this extended to all the patients on AMU too. The staff appeared to work well together, especially the healthcare assistants on AMU. The night shift on 16th was extremely busy with numerous emergency admissions to the ward and I believe the qualified nurse-in-charge would've been under huge pressure and the risk of harm to patients would've increased. Thanks to fantastic teamwork with highly competent healthcare assistants, no such risk occurred. I was impressed with the promptness in attending to patients who requested assistance, particularly when needing the toilet. AE staff also appeared to work well as a team and I didn't experience long delays waiting to be seen nor waiting to be transferred to the ward.