"Blood tests"

About: Cannock Chase Hospital

My daughter was asked today by the GP to attend the hospital for blood tests and we were told the dept was open during office hours. I called to check this and was told that the hours were Mon-Fri 9-5. We arrived at 4.20 to be faced with a note stuck on the ticket machine tsaying the dept was closed until Monday! So a complete waste of time.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Please accept my sincere apologies for the inconvenience caused on this ocassion.

Kind Regards

Angela Grocott

Head of Patient Experience

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