"Thanks for the thankless things"
About: Freeman Hospital Freeman Hospital Newcastle Upon Tyne NE7 7DN
Posted by Clive
I just called to check on my dad. Since I now live in Texas , just talking on the phone is so important. I talked to a nice lady that let me know that Dad can not be moved yet. I explained who I was and asked if she could just pass on a message to let him know I was asking after him. You know - Just let him know we care. Without any prompting from me, she decided to forward the ward phone to her mobile and take it all the way down to his bed, just so I could say hello to him. It was wonderful to talk to him, to hear his voice and tell him we are all thinking of him over here. I can tell you I was very moved by her act of kindness and compassion. I don't want to get anyone in trouble so I left out identifying information here but I wanted to let your staff know the immense power of doing the little things , please keep doing them. And of course say thank you very much.