"not consulted"

About: Chelsea & Westminster Hospital

the midwives and radiographers were all very nice and professional. However, when I saw the consultant I was not asked if I minded having a medical student observe my consultation. The consultant was very patronising and it was not a 'consultation' , as my views were not listened to at all. Left the meeting feeling upset and ignored. I have since changed hosptial and will deliver elsewhere.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Chelsea & Westminster Hospital

Hello, We are sorry to hear that your experience was less than satisfactory. Providing a good patient experience is important to us and if you wish for your concern to be investigated please contact our Patients Advice and Liaison Service. Kind Regards, Patients Advice and Liaison Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful