"One year on from a double bypass"

About: Harefield Hospital

Whoever needs an example of how a hospital should be run should look no further than Harefield. From the initial referral to the operation itself and then the after care, this hospital was flawless. Unlike my local A&E, the pride, professionalism and care shown by all the staff screams from the reception to the exit. It was so nice to see people who, obviously very busy, could still manage a smile. That to me speaks volumes. I was put at ease through what was for me quite a frightening time, and my Surgeon quickly calmed any fears I had (and kept me laughing to boot). I had no memory of the Recovery room, but the staff in ICU and Maple Ward were really a class apart in caring for me (and everyone else there). A big thank you to one of the nurses on Maple. I'd love to nominate you for Nurse of the year, if I could. The biggest compliment I can pay the staff is that people looked genuinely shocked when they hear I had this operation as apparenlty I look so well. Keep up the great work, keep smiling, and I hope to visit you all again soon under better circumstances. Maybe help with some fundraising. All the very best, Martin

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Harefield Hospital

Dear Martin, thank you very much for providing such a wonderful endorsement for the care provided at Harefield Hospital. As you say, being in hospital can be a frightening time for patients and their relatives, so our staff are always keen to take the time to make the whole experience as comfortable as possible. We will make sure your comments reach the relevant teams at Harefield and they will be delighted to hear that the care provided was so appreciated and that you have had a good recovery. Best wishes.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful