"Poor response"

About: Worcestershire Royal Hospital

Took 3 hours to be seen. Emergency nurse was unsympathetic and rude, all staff wether busy or not stuck to a set time frame. Totally lazy and completely unprofessional. I was dumbfounded to hear from friends on social media that this is common to the whole NHS system. God help us!

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Response from Worcestershire Royal Hospital

We're sorry to hear of your concerns. Please contact our patient services department on 0300 123 1733 or email patientservices.dept@worcsacute.nhs.uk so we can investigate this for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful