"not happy with nhs"

About: Yeovil District Hospital

back last year i had a appointment to see the ear,nose and throat people about my hearing.i had a hearing test done and was also told i would have to have earing aids fitted and was told they would be ready in janurary. today 15-5-2014 i had to go back down to hospital to have the same hearing test and have a doctor to look inside my ears. i have now been told my earing aids where ready and i had been sent something to inform me that they had been done.now i have not had anything in the post so i have now been put on waiting list again! today has cost me a days pay, petrol a and car parking. i have been told that i have to go back down for a mri scan which they will so called let me know about and the doctor i saw is kindly chasing my hearing aids up. not happy with the way this nhs is run at all.

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Response from Yeovil District Hospital

We are very sorry to read your comments and would very much appreciate if you could call Linda Hann, our Patient Experience Manager on 07825 111993 to discuss your concerns. The care that you describe is not as we would expect and we would welcome the opportunity to talk to you about your experience. We are very happy to reimburse any unnecessary expenses.

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