"Problems making appointments"
About: Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by Keen750 (as ),
I’ve been trying to make an appointment for 30 minutes, but cannot get through. It’s costing me money on the phone.
When I eventually got through, I was told to phone tomorrow. I was also told I can’t book an appointment for 12: 15… I’d have to book before or after.
Every time I call I’m asked the same questions. I’ve just came out of hospital, and spent 3 weeks in Glasgow Southern.
I’m 76 years old and at my last appointment I waited nearly 2 hours in the freezing cold to be picked up – lots of people were waiting.