"Outpatient treatment"

I have now twice had a chest xray here, once a 'walk in' & the other an allocated appointment. Both times I have waited less than 30 seconds (yes really) to be seen & hav ebeen handled very professionally. Also taken my Gran for Urology outpatient appointments & they have been good. Yes on one occaision a machine broke so they could not do a particular test, but this was sorted very for the next appointment. My mum has had physio recently & could not speak highly enough of the service. Having had a 3 hour wrist operation she was told she would get 60 - 80% movement back; she is now at nearly 100% & it has no impact on her day to day life in the opinion of her GP thanks to the fast, regular & good physio she had.

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Response from St Marks Hospital

Dear Simon,

Thank you for your posting and kind comments. Please accept my apologies for the delay in responding. It is pleasing to see that you were happy with the service provided here. This service is provided by Frimley Health NHS Foundation Trust at Wexham Park Hospital. I will contact colleagues there and share your feedback with them. I am sure that they will appreciate this.

Kind Regards,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 0118 9605027

E Mail: bht@berkshire.nhs.uk

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