"Communication. When arriving ..."

About: Bishop Auckland Hospital

(as the patient),

What could be improved

Communication. When arriving for an appointment I and another lady who had an appointment at the same time could have been informed the Doctors were running over an hour late instead of just being left in the corridor.

Anything else?

The Doctor I saw was rude and impatient.

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Response from Bishop Auckland Hospital

Thank you for taking the time to provide us with some feedback, I am sorry to hear you did not have a positive experience at Bishop Auckland Hospital. I would like to encourage you to contact the Trust's patient advice and liaison service so that we can discuss your experience in more detail. Tel: 01388 45 5831

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