"Excellent experience of acute care"

About: Balfour Hospital

(as a relative),

Another excellent experience of care at Balfour, staff on Acute took the time and provided compassionate care for parent.

Despite obviously being rushed off their feet they always gave us the time we needed to discuss the treatment and progress being made

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Response from Julie Tait, Patient Experience Officer, NHS Orkney

Dear Familymember

Thank you very much for taking the time to share your story on the Patient Opinion website.

We are always delighted to hear when patients and families have a good experience of our services. I will share your comments with the staff on Acute Ward who will be very pleased that they have provided a high standard of care.

Thank you very much for providing us with your feedback, it is much appreciated.

Kind regards

Julie Tait

Patient Experience Officer

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