"Ambulatory care/ one day surgery"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham B15 2WB
Posted by m*****a
I would like to say a big thank you to the staff in ambulatory care who were looking after me, my mum and my friend when I was admitted for a middle ear surgery on a day (28th April). I was welcomed and informed by all the members of staff (nurse, consultant, his assistant, and two anaesthesiologists). They spoke to me giving me details of what's going to happen and left the room for me to question anything providing answers where possible . I had a last minute hearing test done just before the surgery and the results have gone through to my consultant straightaway. I have experienced only one confusing experience in the recovery room when a student nurse did not know how to use a thermometer and when I was told by one of the aneastesiologist that my left operated ear was fine, which made me panick as I was due to have my right ear operated. Fortunately, it happened to be a 'doctors joke' and was explained quickly. All in all, I was really pleased with the care, attention and information provided to me on a day.