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"Outpatient Appontment- Medical Records"

About: Amersham Hospital

On arrival at 8.30am, a nurse asked if I needed help. I was directed to Medical Photography where a volunteer advised me to ring the bell for assistance. Photographer arrived and realising I had left my appointment card at home, she was very helpful. I was able to continue with my appointment,much to my relief, as all the instructions were on this card. I was done in less than 10 mins. I was very impressed with my appointment service and the professionalism of the photographer. Involvement in decisions and same sex accommodation did not apply so left blank.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 9 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 27/08/2014 at 13:36
Published on Care Opinion at 14:52


Dear responder

Thank you for your kind words of encouragement. your comments have been passed onto the team you have complimented to encourage them.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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