"Admission through A&E and stay in Ward 21"

About: University Hospital Aintree

My mother has an existing brain injury and was taken to A&E following a further head injury. The care she received there was excellent - she had a full body CT scan immediately which she waited for over several days at a previous hospital. She stayed in ward 21 for 5 weeks and the staff were great - they could not have been more caring. However, as well as treating her for the head injury, they also got her confidence up, improved her walking, etc - better than it was before, even though this was not why she was there. I really cannot praise them or thank them enough - the nurses! HCAs and the physio are really exceptional in their skill and their genuine care for patients.

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Response from University Hospital Aintree

We are delighted that your mother was so well cared for by our teams in A&E and Ward 21. Thank you for taking the time to send this message, which we will pass on to the staff involved.

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