"A&E staff attitude poor"

About: Royal Sussex County Hospital

The staff member in A&E tonight who told a collapsed woman they were just emotional should be ashamed. His manner was brusque and vile. What has happened to the caring profession? There was no caring involved here. He made a snap decision without basing it on any clinical investigation. Young woman = hysterical. I notice he had deliberately obscured his badge.

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Response from Royal Sussex County Hospital

Thank you for your message.

Please contact PALS on 01273 664973 or at pals@bsuh.nhs.uk should you wish to discuss this further.

Kind regards

Patient Experience Team

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