"Juniper ward stay 26 -4-14 to 2-5-14"

About: Horton General Hospital

Exceptional care by everyone I came into contact with during my illness. I have the highest admiration for all the staff from the tea lady to the consultant,they work tirelessly to do the best they can for you,you cannot ask for more than that. I feel a deep sense of gratitude that my words cannot express.

Story from NHS Choices

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Response from Horton General Hospital

Thank you for taking time to tell us about your experience, we greatly appreciate it. I am happy to hear that our staff looked after you with such enthusiasm, and that everyone was appreciated. We believe that every members of staff is a part of delivery compassionate excellence, as you put it, from the tea lady to the consultant. It has been a pleasure to pass on your praise to colleagues, and I hope that you are recovering well.

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