"Bramshott Ward"

About: Royal Surrey County Hospital

I was unexpectedly admitted to hospital two weeks ago I thought you might be interested in my observations. I was very impressed by the two Consultants who saw me before I was admitted - nothing was left to chance. I was then lucky enough to be admitted to Room 6 of Bramshott Ward where I found all the nursing staff and Healthcare Assistants to be first class, both caring and efficient. It is hard to single out individuals but two particular staff nurses, one with his calm efficiency spring to mind. Another member of staff was a ray of sunshine and cheered me up every time she entered the room and to watch her cajoling an elderly patient to eat his dinner was an emotional experience. I would also like to mention the cleaner. I have rarely, if ever, seen anyone work harder than she does. How she keeps going at such a pace is a mystery to me.

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a pleasant experience and received a great service at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes, Royal Surrey County Hospital

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