"Amazing customer care!"

About: Leeds General Infirmary

I came to LGI a&e department today and was overwhelmed by how helpful and caring the staff were.They went our of their way to help me and prevented me from waiting by ensuring I saw the same nurse again. They were really friendly and personable and all the team worked together so well and were being incredibly caring when I was being a bit of a baby!

Story from NHS Choices

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Response from Leeds General Infirmary

Thank you for your feedback on your experience in the emergency department at the LGI. We appreciate the time you have taken to do this. Your comments are valued and have been passed to the department concerned. Thank you once again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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