About: Royal Bournemouth General Hospital

I was taken by ambulance to A&E as I was getting chest pains / pressure. The ambulance crew were nice and so were the nurses on the A&E unit and Observation area. I did ask them a couple of times throughout my stay what did they check for in the blood tests.... but I never really got an answer... all I was told that my two loots of bloods 3 hours apart were just being sent off to check that all was well and nothing showed up as damage to my heart.... at 1.30am they told me I could go and that a letter would be sent to my GP... I asked for a copy so I could have a look, but was told it would all go my GP. Naturally I was pleased that all was well.....as they did, chest Xray, ECGs Heart monitor, Blood pressure etc, but I had two lots of blood taken, but what else would it be checked for? or was it just to look for changes in the heart? I am not manic about my health:)) but I just wanted to know if was checked for other things? I just can't understand as to why I was left in the dark a bit

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Response from Royal Bournemouth General Hospital

Dear Patient Thank you for taking the time to share your experience with us and I am sorry to hear that you have not been kept as well informed as you could have been during your recent visit to the hospital. I have spoken to the Emergency Department about your concerns and they have asked if you would make contact with our PALS team on 01202 704886 or pals@rbch.nhs.uk provide them with details so that they can investigate further and respond more fully. Kind regards Sue Mellor Head of Patient Engagement

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