"Rude staff, disgusting hospital."

About: Newham General Hospital

I brought my teenage son to the paediatric A&E department as he was very ill and had breathing problems due to asthma. The nurse that saw my son was not sympathetic or caring. She wanted to get her assessment done as quickly as possible. When she was about to give my son some medication, she didn't even ask if my son had any allergies to medication I had to tell her before she was about to give my son the medicine. She did not even ask if my son had any health issues or if he had any medicine during the day. When I kindly asked her if someone can check my son, as I was a little concerned about his breathing, I was told that the doctor would call us in 5 minutes, which turned into 2 hours in which my son's breathing got worse and he was brought into their resuscitation room. Like any parent, whenever your child is in their resuscitation room you would be concerned and scared, and I was scared. My son got admitted to the ward, and the nurses on the ward were fantastic. I'm just very disappointed in the paediatric A&E department. I will never come back to this A&E department ever again.

Story from NHS Choices

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