"Falls in the bathroom"

About: Locala Community Partnerships CIC / Community Rehabilitation

(as the patient),

I fell in the bathroom and broke some fingers in my hand. I was having problems with my balance and around the home.

Hannah, Helen and Anita from the Community rehabilitation team came to help me and with their help I managed to get back on my feet again. I know I'm never going to be perfect but they helped me get as good as I can be and I'm trying to improve everyday.

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Response from Nigel Grimshaw, Complaints Manager, Locala Community Partnerships


Thank you for taking the time to tell us of your experience. I will pass on your thanks to the team and I am sure they will be pleased to hear you valued their help and it made a difference. It sounds like you are going to keep trying to improve and I wish you every success.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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