"Unforeseen circumstances"

I have recently transferred from KGH and would like to say how good the medical staff at Queens are. Unfortunately however, I have not yet seen any. I received an appointment for 8th May which was subsequently put back to 19th June, 3rd July and now 17th July. It's so frustrating. Whilst I appreciate that I am not the only patient, I wonder how many more times a department can use the excuse 'unforeseen circumstances'. Not only do the repeated changes mean I now have insufficient forms for monthly blood test monitoring, I have to try and re-arrange the leave I have booked on three separate occasions for the appointments. I'm starting to think KGH may have been a better option even taking into consideration inappropriate comments that were made to me.