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Bad

Story from nhs.uk

"Bad"

About: The Royal Marsden Hospital (London)

My nephew had cancer, treated at this hospital had an operation and chemo several follow ups and told everything was good. About 8 months later had the same symptoms went back on 3 occasions told that everything was fine on the 4th occasion after Christmas insisted on more tests and was told he was going to die which he did 7 months later. He did everything right and this so called great hospital let him down

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Responses

Response from The Royal Marsden Hospital (London) 11 years ago
The Royal Marsden Hospital (London)

Submitted on 28/04/2014 at 10:40
Published on nhs.uk on 29/04/2014 at 04:00

We would like to apologise most sincerely that you feel that The Royal Marsden let you and your nephew down. We would be very keen to investigate the circumstances of your nephew's care to determine what happened and ensure that any problems we identify can be rectified for future patients. If you would be willing, we would be very grateful if you could provide further details to our PALS team via patientcentre@rmh.mhs.uk or by calling 0800 783 7176.

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