"heart problem"

About: Heartlands Hospital

hi,i would like to thank all the members of staff at a and e department and also ward 6 for making my short stay there so comfortable and stress free.i found all the staff to be extremely proffesional and caring and they are a credit to the national health service.nothing was too much trouble for the staff and the daily routine of breakfast,meds and cleaning etc,was carried out with a quiet efficiency.this ward ran like a well oiled machine and i can only say that we can only wish all departments and wards were run this way.well done to all the staff and doctors.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Stephen, thank you for your comments and my apologies for the delay in responding to you, I will certainly pass on your comments to the relevant areas. I hope you are now feeling better.

Kind regards

Margaret Mitchell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story