"Excellent care and facilities"

About: Musgrove Park Hospital

The care I received from staff was excellent, from arriving at SAL to going into theatre to my stay on Hestercombe Ward. Everyone was kind, considerate, spent time ensuring I understood what was happening and worked hard to respect my dignity. I really appreciated the use of humour to make me feel at ease during a difficult time. My room in the new Hestercombe ward was a revelation, it was bright, airy and well equipped. Every member of staff took the time to close the blinds and check I was happy before carrying out examinations. I can't commend enough everyone that was involved in my care, if I could I would name them all. The new facilities are amazing and I loved having the privacy of a room of my own but it is level of care that makes the most difference to your recovery.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who cared for you at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff of the Surgical Admissions Lounge and our new Hestercombe Ward; positive feedback is much appreciated and I hope this finds you making a good recovery. Lucille Hoose. PALS Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story