"How can such a great place get 'only' 3 stars?"

About: Medway Maritime Hospital

Unfortunately, having cancer, I have to spend a great deal of time here. Every time, it is just fabulous- no other word for it. What a great hospital and how do the staff keep up their humour, friendlyness and professionalism?- it should be a model for everyone. Super!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Suzanne Brooker, Head of Patient Experience, Medway NHS Foundation Trust

Dear Eugene thank you for your personal account of the service we provide.

It is welcoming to hear such positive reviews about our cancer services at a time when the hospital is under such scrutiny. The contribution that staff make to the pateint experience is a testimony of their commitment and professionalism to do their very best so thank you for taking the time to comment.

I will ensure the staff are made aware of your feedback.

Suzanne Brooker

Head of Patient Experience

01634 830000 ex 5175

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Medway Maritime Hospital

Thank you so much for taking the time to give us your feedback, it really means a lot to staff and I’ll ensure they receive your comments. Alison Griffiths Macmillan Head of Nursing/Matron

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story