"My fathers care"

About: Scunthorpe General Hospital

(as a relative),

My Father has been an inpatient for several weeks and I am appalled at the way the hospital wards he has been on has communicated with us, we live 70 miles away.

He fell in hospital and broke his hip. No one bothered to let us know...it was only my sister who lives over 200 miles still further away, who rang him the morning that it happened, was told by him...in fact even when he was poorly he did his best to let us know.

I will complain but not just yet will contact PALS and let them know. It seems there has been quite a few who feel the same.

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Response from Northern Lincolnshire and Goole NHS Foundation Trust

Hello, I'm very sorry to hear about this. Please do contact PALS as soon as possible so that we can look into exactly what happened. You can ring PALS on (01724) 290132 or email nlg-tr.PALS@nhs.net if you haven't already done so.

Thank you,

Sarah Mainprize

Response from Scunthorpe General Hospital

Hello, thank you for your feedback - hopefully you contacted PALS at the time but if not you still can, the number is 01724 290132 and email is nlg-tr.PALS@nhs.net Kind regards, Sarah Mainprize

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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