"Day case for Bilateral Hip inspection/ injection."

About: Castle Hill Hospital

I arrived at the Admissions lounge at 7am with many other patients there already. I Was told I was third on the list by the charge nurse. He was very caring and reassuring to me the stressy patient .I was quickly being processed and changed into a gown and Stockings, was given an enormous box to put my gear in,then returned to the Male lounge. Throughout the morning different people called me for more processing and at 1 pm I was being taken down to theatre by the theatre porter ,to be met by the nurse looking after me , great character. The consultant came to see me as did the anaesthetist . Before i knew it i was rolled into theatre to wake up in the recovery suite, No Pain. Again the recovery nurses were great even though very busy. I finally ended up on ward nine to be looked after and discharged by more busy but caring nurses. My Whole experience of my time in Castle Hill was that of an air of caring and total professionalism. thanks.

Story from NHS Choices

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Response from Castle Hill Hospital

Dear Jason Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope that you are improving following your procedure and wish you a speedy recovery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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