"Impossible to get an appointment over the phone"
About: Queen Charlotte's Hospital Queen Charlotte's Hospital London W12 0HS
Posted via NHS Choices
I've been trying to get an appointment with the community midwife, for two weeks! It's impossible! Every single time I call I am "4th in the queue" "7th in the queue" and after 30 minutes I give up. Today for my surprise I was 2nd in the queue, I was almost excited! After an entire hour waiting I gave up. As I've read in previous reviews it seems I will have to go to the clinic to book the appointment... And wish me luck with the receptionists! Why we cannot book the appointment at the community health clinic? It doesn't make any sense to call to the QCH antenatal clinic to book an appointment for the community midwife.