"Outpatients appointments"

About: Wycombe Hospital Wycombe Hospital High Wycombe HP11 2TT

Posted via nhs.uk 10 years ago

Appalling totally inadequate booking staff have no idea of the time requied to see each patient - on repeat visits the Clinic has been overruning appointment times by over an hour.

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Wycombe Hospital

Submitted on 01/05/2014 at 16:41

Published on nhs.uk on 02/05/2014 at 04:00

Dear Mr Williams, Thank you for taking the time to comment and we are sorry to read about the experience you have had during your repeat visits to the opthamology clinic at Wycombe hospital. Thank you for your feedback and highlighting areas for improvement in how the service is provided. Although we value your comment here, if you haven't done so already, please can you also contact our Patient Advice and Liaison Service (PALS)? This service is dedicated to hearing patient opinions and they will be able to discuss this matter in more detail with you to ensure that we take the best action required. PALS are contactable on 01296 316042 or pals@buckshealthcare.nhs.uk Kind regards Buckinghamshire Healthcare NHS Trust

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