"I was able to stay with my wife as she has..."

About: University Hospital (Coventry)

I was made very welcome whilst my wife was in hospital on ward 12 observation. All the staff from the sisters to the people who cleaned were really great and very caring . We were both looked after very well, even to the staff bringing a reclining chair so. That I could get some sleep as my wife was in two nights. I would really like to thank everyone for all there help.

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Response from University Hospital (Coventry)

Thank you for providing feedback on the experience you had while your wife was cared for on Ward 12 of University Hospital and the accompanying five star rating. I was pleased to read how positive your stay was and warmed by how you describe the thoughtful behaviour of the staff towards you and your wife. UHCW is committed to ensuring patients with confusion and dementia receive an effective and compassionate service when in our hospitals. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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