"Disgusting staffing on Labour and postnatal ward"

About: St Richard's Hospital

Came in to be induced in June 2012 as my son was late. I was given many different things to induce labour over a few days. This should of been a indication that my son may of been having issues puttting me into labour. They finally took me up to labour ward to break my water put me on a drip to push on labour. 10 hours in and only a few cm dilated and me and baby going into distress we were taken for a emergany c section. It was later discovered that I couldnt give birth naturally. My post natal care was shameful the ward was understaffed and had to bring in midwives from portsmouth to cover. After having c section i struggled to get out of bed to pick up baby to breastfeed and when i called for help midwife said 'oh why dont you just give up breast feeding and bottle feed him instead as he will sleep longer'. This is not the advise I expect to hear from midwives who are supposed to enourage breast feeding especially in a country where breast feeding children has become less common in modern mums. I requested to speak to head matron on ward or head midwife, not sure who I got as she never introduced herself properly. She then proceeded to push the blame and said maybe it was 'baby blues'. I was in hospital for a week and a half after having my son and discharged myself against hospital advise because I couldnt deal with the lack of support and rudeness of staff. The reason I was there for a week and a half was due to a infection I had aquired after surgery, when It became obvious that I needed a bit more attention I was sent up to labour ward again where it was discovered that I had a blown vein in my hand where the midwives had continuely reused the same vein so they requested a anthestist to come draw blood as no other midwife could eventually he drew blood from vein near elbow. A couple of hours later without any indication as to what was wrong I was resent down to post natal ward. I had more care and attention by my GP aftercare who made sure I had regular blood tests for my anemia and made sure I had the right medication for infection and right pain relief for c section. St Richards complete lack in care was digraceful and next time I will be electing a different hospital to have a child.

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Response from St Richard's Hospital

Thank you for taking the time to leave us your feedback.Your experience of our maternity services is very dissapointing and concerning to us and we would like the opportunity to discuss this with you further. The NHS Choices website is anonymous, and your details are not shared directly with the Trust. We would like to know more about the specific nature of the issues that you encountered. We would encourage you to contact the Trust directly so we can thoroughly investigate. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 Or emailing us at PALSWorthing@wsht.nhs.uk 01243 831822 or emailing PALSChichester@wsht.nhs.uk

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