"Medical Negligence Doctors & Receptionists"

Since 10 months doctors are playing with me and my condition is getting worst. Now I am done because everyday living in severe pain and scratching my whole body day & night which made my life miserable and my skin swelling so badly that I cry everyday. The specialist and doctors of NHS Upton Park Hospital in Slough are irresponsible. The specialist is almost 3-4 days a week off and now gone on holidays when I need him desperately. No one taking responsibility and it looks like a kinder garden, the receptionist can NOT give me any appointment with Dr Hear and any other skin specialist to see. I am waiting since 01/06/2013 till now, it is looks like no one is out there to observe what the doctors are doing in Slough hospitals and GP. I am suffering with skin infection highly bad condition and can't sleep either day or night which is affecting on mental break down.

Story from NHS Choices

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Response from Upton Hospital


Thank you for your posting and please accept my apologies for the delay in responding. I'm sorry to see that you have had a distressing skin condition and I hope that this has improved. I have noted your concerns about about access to specialist treatment and difficulties in obtaining an appointment and I will notify senior staff for review. If you would like to talk through any aspects of your healthcare, please contact me for a discussion. For future reference, if you wish to raise concerns and remain anonymous, you could contact your local Healthwatch organisation for assistance. Details can be found on our website www.berkshirehealthcare.nhs.uk

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail trevor.lyalle@berkshire.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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