"Excellent help from 111 in Sheffield"

About: NHS 111

(as a relative),

Phoned 111 to seek help as to where I could take my sister who is visiting me in Sheffield. She has had hip replacement surgery and is staying with me to recuperate. She needed to see a doctor but wasn't poorly enough to need a visit to A&E.

The service we received can only be described as superb. Spoke to a really polite young man who couldn't have been more helpful. Phone call back from a doctor who in turn was both thorough and caring. An out of hours doctor then came out to the house. She was thorough, caring, helpful and efficient.

Wonderful service. Thank you so much.

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