About: John Radcliffe Hospital

(as the patient),

What I liked


What could be improved

Everything. I had to return to A&E due to a full l eg cast shifting and falling down my leg. The nurse removed the cast and told me to wash my leg. I could not move my leg, let along get down off the high bed to do so. My brother came in and assisted me. The very obnoxious nurse then came came and re-casted my leg. Sending me home, Several weeks later, back again for removal of the cast, I was sent upstairs to the Physio Therapy department, My crutches were taken from me and I was not given any assistance to walk on a leg that had been non weight bearing for several weeks. consequently I had no muscle mass to speak of. I had to drag myself along the halls holding on to side rails to get to the physio department. At least there, they gave me a split and a walking stick, which I still use to this day.

Story from NHS Choices

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Response from John Radcliffe Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2008 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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