"Improving but a way to go"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Posted by T********5
Admitted to A&E by ambulance my treatment far surpassed the last experience I had, two years ago. Although slow, the process did seem seamless and I did feel cared for. The only downside being that over a period of 16 hours in A&E and on the ward, I did not receive any fluids at all. I was so thirsty and the staff were too pressured to contend with all my needs. The joke here was I was asked by a doctor about passing urine! As a diabetic I need to watch my diet carefully, yet the food options in hospital make no provision for diabetic needs. Even worse, I was sent to the shower room at the time meals were ordered and I missed out completely - not great for blood glucose control. I was offered a cheese (!!!) and chives sandwich as a consolation. Clearly joined up thinking is still difficult for hospital staff and yet I cannot praise the staff enough for what they tried to do, both individually and their achievement as medical teams.