"Cossham the communities hospital"

About: Cossham Hospital

I have been attending Cossham for some years now but as of late more frequent. Being in Kingswood it is an ideal place for me to attend as I live a 10 minute bus ride away. My husband doesn't drive and I had to surrender my license due to my condition so getting to Frenchay and Southmead is awkward, especially for early appointments as my condition also causes problems with my waking up. The facilities are good and its modern light and airy. It's a shame that the minor surgeries will not be performed there as first stated as there are many older people in the area would find it much more easier to get to and I think would feel more comfortable with. The consultant whom I see the most will no longer be holding his appointments at Cossham so unfortunately now unless I can get a lift I have an hour plus bus journey to Southmead. The staff are friendly and put you at ease and as of yet I have always been seen on time. Overall a nice place that does not have a hospital feel about it.

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Response from Cossham Hospital

Dear Jacqui – thank you for your kind comments about the Endocrinology and Metabolic Medicine service at Cossham Hospital. I am pleased that you found the staff and the environment so positive and I am sorry that for operational reasons it has been necessary to move the service as part of the larger reorganisation of the North Bristol NHS Hospitals. I hope that despite the bus journey you will find the new hospital environment just as pleasing. If you would like to gain some idea of the facilities available, I have included a link: http://www.nbt.nhs.uk/new-hospital-at-southmead/hospital-0 I have passed on your comments to the service managers so the staff can be made aware of your feedback. Kind Regards – Steve Sykes Advice and Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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