About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I am in gold stage Emphysema, and have had severe exacerbations over the past few months. I am absolutely petrified when I can't breathe and would like to thank Derek Gould and Paul birch for helping me to relax and bring my breathing back under control. I am awaiting a lung reduction operation and both these paramedics have been amazing and are very experienced in helping me when I am fighting to get my breath...

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear porche296

Thank you for taking the time to share your experience.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I will pass your kind comments onto Derek and Paul, and log a formal thank you on your behalf.

Kind regards


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