"Nothing at all."
About: Darent Valley Hospital Darent Valley Hospital Dartford DA2 8DA
Posted by 6 hour wait and 31 weeks pregnant (as ),
What I liked
Nothing at all.
What could be improved
Prioritising patients based on their condition-
We were passed around from department to department (A&E to Urgent care centre then back A&E) with a total wait of 7 hours. Made to wait to see a medical doctor from another floor for a further 1 hour.
All in all noone seemed to care that my wife is heavily pregnant, with doctors sitting around seemingly relaxing or getting themselves chocolate bars from the machines. So I doubt this poor care was due to a lack or resources in this hospital but rather a lack of empathy for patients.
Receptionists were very rude and need to be trained in how to communicate with people.